HOUSTON – Mahmoud Dweib and his 4-year-old son went to Methodist Hospital in the Medical Center to see his newborn son back in Aug. 6, 2010.
He was born the day before.
“My wife asked for a meal from Olive Garden,” Dweib said.
So the proud father left the hospital to grant his wife’s wishes. He returned a short time later with the food and his oldest son in tow, when the hospital elevator they were riding in suddenly stopped.
Dweib pushed the emergency button and alerted hospital security about their predicament.
“The temperature was very hot like the elevator didn’t have any air-condition,” Dweib said. “And we were sweating and my son was crying.”
After about an hour in the sweltering elevator, Dweib said firefighters arrived and pried the door open. The elevator got stuck between floors.
“One of the fire people grabbed my son,” he said. “I held him up and they grabbed him up and I had to go out on the ladder.”
When hospital security asked him if he was ok, he replied yes, but was concerned. The hot ordeal may have caused his blood pressure to rise.
He was advised to go downstairs to the hospital’s emergency room.
Dweib said he was there for about 20 minutes. His blood pressure was taken, he and his little boy were given water and juice, and then they left.
“I thought it was a courtesy,” he said. “They make sure we’re OK and that’s it.”
A few weeks later, Dweib got a bill from Methodist Hospital for over $400 for the emergency room visit.
Dweib disputed the bill with the hospital and even filed a Better Business Bureau complaint, but to no avail. All he got for his efforts were two letters from Methodist telling him, “the charges were appropriate.”
Dweib’s insurance actually paid for his portion of the bill but the hospital still wants $240 for the water and juice his 4-year-old got while in the emergency room.
Even though Methodist has turned the bill over to a collection agency, Dweib said he’s not paying.
FOX 26 Investigates gave Methodist Hospital an entire day to look into the situation, but all we got back was this one-line response:
“It’s not our practice to comment on patient cases due to confidentiality laws.”